# Privacy Policy

- Link: https://zenergypeps.com/privacy-policy/
- Published: 2026-10-12T18:39:16-04:00
- Author: claude-agent

**Last Updated:** 10/12/26

At **Zenergy**, your privacy and the security of your personal data are of the utmost
importance to us. This Privacy Policy outlines how we collect, use, and protect 
your information when you visit our website or make a purchase.

By using our website or purchasing from us, you agree to the collection, use, and
disclosure of your information as described in this Privacy Policy. If you do not
agree, please do not use our website.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes
to our practices or for operational, legal, or regulatory reasons. We will post 
the revised policy on this page and update the “Last Updated” date above.

## 1. Information We Collect

To provide you with our products and comply with our strict underwriting and industry
regulations, we collect the following types of information:

 * **Personal & Contact Information:** Your name, email address, phone number, and
   shipping/billing addresses.
 * **Payment Information:** We collect necessary payment details to process your
   transactions safely. (Note: We do not store full credit card numbers on our servers;
   these are processed securely by our payment gateways).
 * **Age & Identity Verification:** We require that you are at least 21 years of
   age to use our site or purchase our products.
 * **Account Information:** If you create an account, your username, password, and
   other information used for account security.
 * **Customer Support Information:** Information you choose to include when you 
   contact us.
 * **Device & Usage Data:** We automatically collect data such as your IP address,
   browser type, and your interaction with our website. This includes “Event Data”
   collected through tracking pixels and APIs, such as which products you viewed,
   added to your cart, or purchased.

## 2. How We Use Your Information

We use the information we collect strictly for operational and compliance purposes,
including:

 * Processing, fulfilling, and shipping your orders.
 * Verifying your age and eligibility to purchase research chemicals.
 * Communicating with you regarding your order status or customer support inquiries.
 * Detecting, investigating, and preventing fraudulent, illegal, or malicious activity.
 * Complying with applicable legal obligations and enforcing our Terms & Conditions.
 * **Marketing & Analytics:** To measure the performance of our advertisements, 
   improve our website experience, and provide you with personalized advertising
   on third-party platforms based on your interests and past interactions with our
   store.

## 3. Information Sharing & Third Parties

**We do not and will never sell, rent, or trade your personal information to third-
party marketers.** We share your information only with trusted partners necessary
to operate our business:

 * **Service Providers:** Payment processors and shipping carriers.
 * **Advertising & Analytics Partners:** We work with third-party platforms (such
   as Meta and Google) to help us reach our customers. We use advanced tracking 
   technologies (including Pixels and Server-Side APIs) to share data about your
   visit.
 * **Data Matching:** Where permitted, we may share “hashed” (encrypted) identifiers
   such as your email address or phone number with these partners. This allows the
   platform to match your visit to your account on their service to improve ad relevancy
   without sharing your raw personal data.
 * **Legal & Business Transfers:** We may disclose information to comply with applicable
   law (including subpoenas and similar legal requests), to enforce our terms or
   protect our rights, or in connection with a merger, acquisition, or sale of assets.

## 4. Data Security & Retention

We implement robust, industry-standard security measures, including SSL encryption,
to protect your personal information. When sharing data with advertising partners
for matching purposes, we use “hashing” technology to ensure your personal details
are converted into a unique code that cannot be read by unauthorized parties. No
security measure is perfect, however, and we cannot guarantee absolute security.

How long we retain your personal information depends on factors such as whether 
we need it to maintain your account, provide our services, comply with legal obligations,
resolve disputes, or enforce our agreements.

## 5. Cookies

Our website uses cookies, web beacons, and tracking pixels to enhance your experience
and analyze site traffic. These technologies allow us and our partners to recognize
your device and understand how you use our site over time.

**Your Choices and Opt-Outs:** You can manage how your data is used for tailored
advertising through the following resources:

 * **Browser Settings:** You can set your browser to refuse all or some cookies.
   Blocking cookies may cause some features of our site to work incorrectly.
 * **Global Privacy Control:** Our website recognizes the Global Privacy Control(
   GPC) signal. If your browser or device sends a GPC signal, we will treat it as
   a valid request to opt out of sharing and targeted advertising for that browser
   or device. To learn more, visit [globalprivacycontrol.org](https://globalprivacycontrol.org/).
   We do not respond to other “Do Not Track” signals.
 * **Digital Advertising Alliance:** Visit the [DAA Opt-Out Portal](https://optout.aboutads.info/)
   to opt-out of interest-based advertising from participating companies.
 * **Platform-Specific Settings:** You can manage your ad preferences directly on
   platforms like [Facebook](https://www.facebook.com/ads/preferences) or [Google](https://adssettings.google.com/).

## 6. Your Rights

Depending on where you live, you may have some or all of the rights listed below
in relation to your personal information. These rights are not absolute, may apply
only in certain circumstances, and in some cases we may decline a request as permitted
by law.

 * **Right to Access / Know:** You may request access to the personal information
   we hold about you, including details about how we use and share it.
 * **Right to Delete:** You may request that we delete personal information we maintain
   about you.
 * **Right to Correct:** You may request that we correct inaccurate personal information
   we maintain about you.
 * **Right of Portability:** You may request a copy of your personal information,
   and in certain circumstances ask that we transfer it to a third party.
 * **Restriction of Processing:** You may ask us to stop or restrict our processing
   of your personal information.
 * **Withdrawal of Consent:** Where we rely on your consent to process your personal
   information, you may withdraw it.
 * **Appeal:** If we decline your request, you may appeal our decision by replying
   directly to our denial.
 * **Communication Preferences:** You may opt out of promotional emails at any time
   using the unsubscribe link in our emails. We may still send non-promotional messages,
   such as those about your account or orders.

To exercise any of these rights, contact us using the details below. We will not
discriminate against you for exercising your rights. We may need to collect information
from you to verify your identity before responding, and, as permitted by law, you
may designate an authorized agent to make a request on your behalf, in which case
we may require proof of their authorization and verify your identity directly with
you. We will respond within the time required by applicable law.

## 7. Children’s Data

Our website and products are not intended for anyone under 21, and we do not knowingly
collect personal information from children. If you are a parent or guardian and 
believe a child has provided us with personal information, please contact us and
we will delete it.

## 8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data
is handled, or if you would like to exercise any of your rights, please contact 
us at:

**Email:** [support@zenergypeps.com](https://zenergypeps.com/privacy-policy/support@zenergypeps.com)
**
Mail:** Zenergy, 2800 Old Dawson Road, Suite 2 #103, Albany, GA 31707